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Performance and Recognition

Performance and Recognition

We set targets related to our CR strategy and for each of our six key responsibilities. We have two KPIs that are included in our annual report, tracking our carbon footprint and our employee engagement.

Our performance section of the CR report and the Corporate Responsibility section of the annual report give you a full picture of our progress year on year.

Dow Jones Global Sustainability Index

Dow Jones Global Sustainability Index

Experian is included in both the DJSI World and DJSI Europe indices. Experian’s overall score was within 10% of the best scoring company in the World Index and 22% above the average. Experian has improved in the economic and environmental dimensions with a particular uplift in its relative environmental reporting performance. Dow Jones Sustainability Indexes track the financial performance of the leading sustainability-driven companies worldwide providing asset managers with reliable and objective benchmarks to manage sustainability portfolios.


Experian has been recognised by the FTSE4Good Index Series, following an analysis of its corporate social responsibility activities. The assessment, conducted by Experts in Responsible Investment Solutions (EIRIS) measures the ESG risk and performance of over 2,400 companies globally against key areas including environmental management, climate change, human and labour rights, supply chain labour standards and countering bribery.

Business In the Community

BITC Big Tick

Experian was awarded a new Big Tick for The St Ann’s Project at the UK Business In The Community Awards for Excellence. These are independent and peer assessed corporate responsibility awards, run by BITC in association with the Financial Times. The awards recognise and celebrate those companies who have shown innovation, creativity and a sustained commitment to corporate responsibility. BITC is a business-led charity with a purpose to advise, support and challenge their 850 members in the UK to create a sustainable future for people and the planet and to improve business performance. Experian has been a member of BITC for over 15 years and has won 8 Big Ticks and 18 reaccreditations.

Carbon Trust Standard

Carbon Trust Standard

The Carbon Trust is a UK mark of excellence awarded to companies in recognition of their work in measuring, managing and reducing their carbon emissions. Experian’s UK business was awarded the Carbon Trust Standard in October 2010 after reducing absolute carbon emissions over the previous three years.

Carbon Disclosure Project


The Carbon Disclosure Project is an independent not-for-profit organisation holding the largest database of primary corporate climate change information in the world. Carbon Disclosure Leadership Index assesses the quality of reporting on climate change issues. In 2011, Experian achieved a score of 74 (out of a potential 100), which was seven points higher than the previous year and significantly better than the average score of 63 achieved by the FTSE350.

The score achieved shows that senior management at Experian understand the business issues related to climate change and are building climate related risks and opportunities into core business.



This is an internationally recognised environmental standard which provides general guidelines to deliver an effective Environmental Management System. Experian is certified to ISO14001 in its six main offices in the UK accounting for the environmental impact of 60% of the UK and Ireland’s office estate.

Caring Company 2011/12 Award

Experian recently received the ‘Caring Company 2011/12 Award’ from the Hong Kong Council of Social Service. The prestigious award recognises Experian’s social responsibility achievements in the city. Throughout the year, Experian Hong Kong has actively participated in charity and community services to support local children in need.

The Caring Company award acknowledges those organisations in Hong Kong which demonstrate their contribution and dedication to their community, their employees and the environment.

One of Britain’s most admired companies

Experian was highly rated in several categories in the Britain’s Most Admired Companies 2011 awards: 21st overall out of 238; 2nd in the Business Support Services category and 4th out of 238 in for Innovation.

95 Best companies to work for in IT

John Peace

Serasa Experian was ranked 23rd in the list of the “95 Best companies to work for in IT and Telecom” in 2011. This awards was granted by Computerworld, Great Place to Work, Now!Digital Business IDG, partner of the Great Place to Work.

10 Best Companies in Corporate Citizenship 2011 - 100 Best Companies in Organisational Human Development 2011

Serasa Experian was ranked in the list of the “10 best companies in Corporate Citizenship 2011” and one of the “100 best companies in the Organisational Human Development Index ” (IDHO) according to a national survey conducted by Gestão RH magazine, that analyses the 1,000 biggest Brazilian Companies in five aspects: human capital, corporate governance, sustainability and transparency. Inspired by the Human Development Index (HDI), used to measure the human development level in a country based on educational, health, longevity and income per capital indicators, the national survey is aimed at analysing the current stage of the companies selected as the “Best” in the country in terms of organisational human development.

25 Best Practices in E-learning

Serasa Experian was ranked in the list of the “25 Best Practices in E-learning” in a national survey conducted by the Gestão RH magazines in the first half of 2011.

Awarded a Personal Finance Education Group Quality Mark

Our new teaching resource for primary school children – Values, Money and Me – has been awarded a Quality Mark by pfeg, the UK personal finance education group. The pfeg Quality Mark accreditation system ensures that resources and materials for teaching financial capability are suitable, effective and of the highest educational quality – whether for Year 1 or Year 13. To date, more than 100 carefully selected resources have been awarded the Quality Mark.

Finalist in the DatacentreDyamics Datacentre Leaders Awards

The Improved Data Centre Energy Efficiency Award is sponsored by the Green Grid and recognises individual organisations that have brought existing facilities up to scratch through a process of measurement, benchmarking, analysis, recommendation and implementation. Experian was placed second for its work to improve the environmental performance of UK & EMEA data centres.

Susan G. Komen Race for the Cure

Experian has been involved with the Susan G. Komen Race for the Cure for more than ten years and was this recognised by the Orange County affiliate with the 2011 Partnership Award.

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