About Experian

"We chose Experian for their international experience and leading expertise in credit risk management solutions. Combining Experian's Tokyo team with their global expertise, they add significant value at every stage."

Shinobu Sugihara, General Manager, Risk Management & Planning Department, JCB

Strategy

Our vision is for Experian's people, data and technology to become a necessary part of every major consumer economy around the world.

We believe that we will achieve this by focusing on the following strategic objectives.

  • Driving organic growth through:

    - Deeper client relationships
    - Geographic expansion
    - Product innovation
    - Vertical expansion

    Our aim is to deliver mid to high single-digit organic sales growth each year.


  • Accelerating growth through complementary acquisitions that bring us new data, technology, products or clients, or enable us to grow in new vertical and geographic markets.

    All acquisitions must deliver a minimum 10% post-tax return over time.


  • Delivering operating leverage to maintain or improve EBIT (earnings before interest and tax) margins.

    We focus on cost control throughout our operations, with some of the savings then reinvested in new products and new markets. We look to drive both revenue and cost synergies across the Group.

Key to delivering these objectives is our ability to continue to invest in our three key resources – people, data and technology.

People

Experian employs more than 15,500 people through offices in 36 countries. We pride ourselves on attracting, developing and retaining talented, ambitious people.

The management of talent is one of Experian’s top priorities. We invest heavily in ensuring our employees have the right environment and skills to do their best work. We also endeavour to create the opportunities for them to apply and develop these skills. Succession planning is used to ensure that appropriate leadership resources are in place to achieve our objectives and these plans are regularly reviewed by the Group Board.

Data

At the core of Experian are comprehensive databases of credit and marketing information on consumers and businesses.

We invest heavily each year in maintaining complete, accurate and up-to-date information, while adding new data sources, where possible, that will further assist our clients. Experian has a leadership position as the trusted steward of often sensitive information and we have an obligation to protect this - both to clients, who are the source of much of this data, and to consumers, who are the subjects of the data. We therefore operate very rigorous security and control policies.


Technology

Experian’s information technology systems are fundamental to our success. They are used for the storage, processing, access and delivery of the data that forms the foundation of our business; and for the development and delivery of the value-added solutions provided to clients.

Much of the technology used by Experian and provided to clients is developed, maintained and supported by in-house teams across our various locations. We operate continual maintenance and management of our information technology systems, including the integration of existing and acquired businesses.


Top of page