Responsibilities

CR Report 2009
Experian has published its Corporate Responsibility Report for 2009.

Don Robert, Chief Executive Officer, said:

“Our report this year is a tribute to the people who, by their efforts, have made it possible for us to continue with a strong market position and to be able to give more, not less.”

View Experian's CR Report 2009

Corporate responsibility

Experian’s demerger and stock exchange listing in October 2006 marked a new chapter in the Company’s history, but not the beginning. Before that, as a separate and largely autonomous division within GUS plc, we had been managing our corporate responsibilities within the framework set by our parent company. Our first actions on demerger have therefore been to review and reassess our approach and to make sure that we have the right direction, resources and skills for future CR management.

As a result, we have defined six essential responsibilities. These provide the framework and direction for our CR programme and all we do in this important area.

Experian has a responsibility to:

  • Use and protect data properly, respecting all the relevant laws, helping evolve industry guidelines and new legislation and ensuring a culture of compliance with the highest standards of integrity.
  • Create social and economic benefit through our products services and capabilities, balancing commercial benefit with consumers’ rights and needs.
  • Inform and empower consumers, and ensure that those who interact directly with our company receive fair and honest treatment.
  • Be a good employer to all, establishing a set of expected behaviours and values, ensuring that everyone working for us is treated fairly, given the maximum opportunity to fulfil their potential and that all our workplaces are safe and healthy.
  • Minimise as far as possible the environmental impacts associated with our business and enable employee participation, with a particular concentration on the reduction of energy use and its effect on global warming.
  • Play an active part in social and economic regeneration in our communities, be they local, national or global.

The Group Company Secretary, Charles Brown, is responsible for CR and ensures that it features regularly on the Board agenda. The Board approved an outline strategy in early 2007, based on the six responsibilities above. We have appointed a Head of CR for the Group and each of our businesses has appointed a management champion to direct and hold to account the CR activity.

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